Application Development:
Infotech Global offers a wide range of services across the entire life cycle of a software application. These services have a precisely crafted method of execution and address specific needs of the customer.
The services offered by Infotech Global under Application Development include:
- Software Engineering
- Custom Software Development
- Application Management
- Application Integration Services
- Testing and Quality Assurance Services
Software Engineering:
Infotech Global has a specific service offering for the technology vertical that comprises of:
- Software product development companies
- Web businesses
- B2B / B2C companies that build technology platforms for conducting business
- Venture Funded companies
All these companies are building technology products or platforms or a combination thereof to address a business need or create new opportunities to generate revenue. Infotech Global has build service offering which allows us to align our teams with the in-house technology teams or become the technology arm for such companies.
Infotech Global's teams have the expertise, technical bandwidth and experience to build products and take them from concept to design to deployment.
Specific services include:
- Prototyping and Proof-of-Concept development for new product ideas
- Architecture, Design and Design evaluation
- Technology prototyping and Evaluation
- Joint Development
- Iterative refinement and customer driven design
Infotech Global's team of experts will work in conjunction with client teams to build cohesive eco-system of shared technical environment that is geared to meet the objectives of the engagement.
Custom Software Development:
Each Industry has its own unique challenge that often is not met by custom off the shelf products. The need for building a custom solution may be driven by the operational dynamics of the business, the market niche of the company, the need to have the competitive edge or innovative methods to provide services. Infotech Global has the technical ability to be the partner of choice.
Our custom software development solutions cover a wide range of flexible offerings. They are driven by teams of skilled resources that analyze the business dynamics and technical requirements creating appropriate technical solutions.
The solution offerings include:
- Custom Application development
- Modular extension and application enhancement
- Web solution, exchanges, portals, etc.
- Application Re-Engineering and Modernization
- Web enabling legacy systems
Infotech Global’s expertise in the multitude of vertical and technical domains has strongly positioned us to deliver scalable, robust, secure and easily maintained applications. Infotech Global ensures that the solution deployed has the best architecture and is implemented with industry best practices.
Application Management:
Infotech Global’s Application Management offering includes:
Maintenance Support:
Corrective Maintenance:
Corrective Maintenance involves the repair of defects that prevent an application from producing correct results. It includes production problem fixes and repairs to abnormalities that interfere with the completion of a process.
Adaptive Maintenance:
Adaptive Maintenance addresses the ongoing enhancement of applications to meet changing business requirements. It ensures applications evolve to keep pace with constant change, whether market-driven, technology-driven or regulatory in nature.
Preventive Maintenance:
Preventive Maintenance focuses on the repair of inherent application defects to minimize the risk of recurring problems undiscovered. Preventive maintenance can be both corrective and adaptive in nature.
Application Enhancements (Release Management):
Application enhancements include planned functional releases in line with the product life cycle. The enhancements are long-term, planned product releases and typically including maintenance plus development, Service Level Agreement (SLA) and compliant work requests. These work requests are adhered as per the SLA and evaluated on capability baseline matrices. This continually improves the response time for clients.
24 x 7 supports:
Infotech Global has a well defined, resilient model for 24 X 7 X 365 support to measure critical real time applications for its customers.
Application Integration Services:
As businesses have acquired other businesses, or various new technologies and applications, a need has developed to provide inter-connectivity between disparate systems. Infotech Global addresses this need by building connectivity and integration solutions for its customers. Infotech Global draws from its core technical expertise from the healthcare industry and extends this domain knowledge to build seamless solutions.
Infotech Global has built integration solutions for client / server applications, legacy systems, web application and various combinations in complex technical environments. These services are rendered from our facilities in the U.S. as well as in India.
The service offerings include:
- Inventory discovery and cataloging
- Application study, analysis and prototyping
- Technical evaluation and road map definition
- Client / Server and Legacy to Web interfacing
- Portal wrapper to legacy systems
Testing Quality Assurance Services:
An application's success is measured by user satisfaction and adaptation. Applications that are most successful with user communities deliver minimal errors and adhere to user needs. Testing an application against the business needs and requirements initially set forth as goals and determining its adherence to the need is a critical step to ensure user adoption.
Infotech Global offers dedicated testing and quality assurance services to its customers. We have partnered with Rational and Segue to provide focused services for testing and certifying applications. The Infotech Global Testing and Quality Assurance Team is a dedicated independent team assuring autonomy.
The testing services include:
- Test Strategy definition
- Test cases development
- Test data creation
- Test environment set-up and test execution
- Automated and Manual testing
- Functional, Integration, Load, Usability, Stress and Regression testing
- User Acceptance testing and support
- Defect tracking and reporting
- Metrics and test efficiency reporting
Infotech Global offers dedicated, highly trained testing teams that work as an extension of internal design and development teams to undertake and execute the entire test cycle during application development. Offshore test execution also take advantage of time zone differences to shorten the release cycle.
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